FAQ

Location & accessibility

My practice is based out of my home in the Port Richmond neighborhood in Philadelphia. There are stairs with hand rails both to enter the house and to reach the second floor where the massage space is located. There is a step available in the massage studio to get onto the table if needed. If you have questions about accessibility or my space is not accessible to you, please contact me by text, call or email to discuss a house call option.

Allergy notice

I use a hypoallergenic massage lotion, but if you need an alternative oil/lotion, let me know.  Linens are laundered with unscented detergents. A botanically-based disinfectant is used for cleaning surfaces in the space.

There’s a dog, Falafel, and a cat, Capers, in the house who may want to greet you when you arrive. Please let me know if you have any allergies or concerns about being around a dog or cat so that I can accommodate your needs.

What should I wear for a massage?

Draping will be used throughout the session for comfort and privacy in accordance with professional ethics and Pennsylvania state regulations. During your massage, you will be covered at all times, except for the part of your body that is being worked on. A large, clean sheet will be used for draping, and sheets will be securely tucked to ensure appropriate coverage. I want you to feel relaxed and at ease during your massage, so please don't hesitate to ask questions about draping before or during your massage. 

During a massage you should undress to your level of comfort. Some people prefer the security of wearing clothing during a massage. If that is your preference, I recommended that you wear clothing that is lightweight and form fitting for your session. Others prefer to remove outer layers of clothing and keep on under-layers. Lastly, some choose to undress completely during a massage. If you choose to undress partially or completely, draping will be used throughout the massage to ensure that you are appropriately covered.

What kind of pressure do I want?

Some people prefer lighter pressure while others seek out deep pressure. My philosophy is that a massage should help you to feel better and relaxed, and that stress due to too much pressure may not provide the best outcome. I encourage all my clients to provide me feedback if they want more or less pressure throughout the massage.

What should I expect during a massage?

Before your massage, I will meet with you to review your intake forms and discuss your wants, needs and preferences. This conversation will include space to address any questions and concerns about the massage session. After the session planning, I will guide you to the massage room, where you will have privacy to undress to your level of comfort and settle onto the massage table. The massage table is three feet off of the floor and a step is available under the table if needed. Once you are settled in on the table, I will enter the room and begin the session. 

I begin each session with compressions and light strokes, with a similar effect to a warm-up during exercise. After the beginning strokes, deeper pressure will be applied. At this point, I do a check-in about pressure preferences. A massage is time for you to be cared for and I strive to be responsive to your needs about pressure or anything else.

At the end of the massage, I will exit the room to give you time and privacy to dress and gather your belongings. 

Who can get a community rate?

At Tulip Street Massage, we care about making massage affordable and accessible. If price is keeping you from getting a massage, community rates are for you. 

You can request the community rate when scheduling by phone or text by simply saying "I'd like to use the community rate". No paperwork or explanations are needed. 

What types of payment do you accept?

I accept cash, Venmo, Cashapp, Paypal and card. Card payments have a processing fee.

What are your late arrival and cancellation policies?

Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. Please be on time to your appointment.

A 24-hour notice is required for cancellation of an appointment, or you will be charged in full for the appointment. Payment is due before your next appointment.

Massage/bodywork is not appropriate care for infectious or contagious illness. Please cancel your appointment if you are ill. If late cancellation is due to infectious or contagious illness, the cancellation fee may be waived.

More questions? 

Contact me at (215) 586-4643 or caitlinbradshawjoneslmt@gmail.com.